🛡️

Refund Policy

Your satisfaction is our priority. We're committed to transparency and fair practices that protect your investment.

✓ 100% Money-Back Guarantee

Quick Policy Overview

At GTR Socials, we believe in building trust through clear communication. Here's what you need to know about our refund policy at a glance:

💰
Money-Back Guarantee
100% refund on account balance within 30 days of adding funds
⏱️
Delivery Timeframe
1 minute to 5 days delivery window for all services
🔄
Redelivery Period
60-day window for order redelivery requests

💎 Our 100% Money-Back Guarantee

We stand behind our services. If we can't deliver what we promised, you get your money back - it's that simple. Here's how our guarantee works:

Your Investment is Protected

We offer a full money-back guarantee on your account balance within 30 days of adding funds. You can request a refund on your unused balance anytime during this period.

Important: Please note that we cannot provide lifetime money-back guarantees, as no sustainable business can. Our 30-day policy ensures you have ample time to test our services and verify quality.

⏰ Important Timing Information: All refund requests must be submitted within 30 days of loading funds into your account. After this period, unused funds remain in your account for future use but are no longer eligible for refunds. Redelivery requests are honored within 60 days of order placement.

When You're Eligible for a Refund

Incomplete Orders
If GTR Socials cannot complete your order within the specified campaign period for the quantity indicated on our website
Service Failure
When we're unable to deliver the service as described despite following all order guidelines
Unused Balance
You can request a refund of your account balance anytime within 30 days of funding your account
🎯 Pro Tip: We offer free credit to new users after registration. Use these credits to test our service quality before loading money into your account. This lets you experience our delivery speed and engagement quality risk-free!

🚫 When Refunds Cannot Be Issued

Due to the automated nature of our social media services, certain situations fall outside our refund policy. Understanding these exceptions helps you place orders correctly and avoid issues:
🔗 Link Deletion or Removal
If your post, account, or content is deleted after placing an order, we cannot provide a refund. The service was initiated based on your original order, and deletion prevents completion through no fault of our service.
🔒 Private Accounts or Private Posts
Orders cannot be processed for private accounts or posts. If your account/post becomes private before or after ordering, we cannot issue refunds or refills, and the order may be marked completed without delivery. Always ensure your content is publicly accessible before ordering.
Incorrect URL or Username
Our automated system processes orders immediately. If you enter an incorrect URL or username, we cannot modify, alter, or cancel the order once placed. Please double-check all information before submitting your order.
Late Delivery (Within Timeframe)
Delivery times range from 1 minute to 5 days depending on order volume and service type. Delays within this timeframe don't automatically qualify for refunds. If delivery exceeds 5 days, you may request a refund.
🔁 Multiple Duplicate Orders
Ordering the same service repeatedly for the same link before allowing the first order to complete may cause processing issues. Refunds cannot be issued for duplicate orders placed on active campaigns.
📉 Natural Follower/Like Loss
If your current follower or like count falls below the starting amount, this indicates your account lost old followers/likes naturally (not from our service). We cannot offer refills or refunds for naturally occurring follower attrition.
🌐 Multiple Service Providers
If you purchase similar services from another provider and then order from GTR Socials for the same link, refunds cannot be issued. Multiple overlapping services from different providers can cause conflicts and delivery issues.
📋 Not Following Order Instructions
Refund requests must be placed 48+ hours after ordering to allow proper processing time. If you don't follow our order placement instructions (public account, correct URL, proper format), refunds cannot be issued.
⚠️ Account Protection Notice: GTR Socials is not responsible for account suspensions or bans unless we can be proven as the direct cause of such damage. We use safe, gradual delivery methods that comply with platform guidelines, but we cannot control how platforms enforce their terms of service.

🔄 Alternatives to Full Refunds

We believe in finding solutions that work for you. Before requesting a refund, consider these alternatives that might better meet your needs:
💳
Account Credit
Convert your refund to account credit valid for 30 days. Use it for any service or combination of services across our platform.
🔁
Redelivery Service
If engagement was lost due to proven service issues within 60 days, we'll redeliver at no additional cost.
🎁
Service Upgrade
Apply your order value toward a premium service with higher quality engagement or faster delivery.
💡 Smart Strategy: Many customers find account credit more valuable than refunds because they can use it strategically across multiple campaigns. Talk to our support team about the best option for your situation!

⏰ Understanding Delivery Times

Delivery times vary based on service type, order volume, and current demand. Here's what to expect:
  • Minimum Delivery Time: 1 minute for instant services like views and basic engagement
  • Standard Delivery: 24-48 hours for most services under normal conditions
  • Maximum Delivery Time: Up to 5 days for large orders or high-quality engagement services
  • Refund Eligibility: If delivery isn't completed within 5 days, you can request a full refund
⚡ Why Delivery Times Vary: Delivery speed depends on multiple factors including order queue, platform API limitations, service type, and engagement quality requirements. We prioritize natural-looking delivery over instant dumps to protect your account health.

Tracking Your Order

Monitor your order progress through your GTR Socials dashboard 24/7. You'll see real-time updates on:

  • Current delivery status and completion percentage
  • Estimated time remaining for full delivery
  • Engagement metrics in real-time
  • Order history and transaction details

💬 Questions About Your Order?

Our support team is available 24/7 to help resolve any issues before you consider a refund. We genuinely care about your satisfaction and want to make things right.

Important: Please contact support before requesting a refund. Most issues can be resolved quickly, and we offer solutions you might not have considered!

📝 Important Additional Information

External Information Disclaimer

GTR Socials is not responsible for false or misguided information linking to our website regarding refund policies. We have no control over independent reviews or web content outside gtrsocials.com. This official refund policy page is the only authoritative source for our refund terms.

Account Safety and Liability

GTR Socials has no liability for banned or suspended accounts unless proven to be the direct cause of damage. We use industry-standard safety protocols including:

  • Gradual, natural-looking delivery patterns
  • Real user engagement from authentic accounts
  • Compliance with platform rate limits
  • No password or login credentials required
  • Secure, encrypted transactions
🛡️ Your Security Matters: We never ask for passwords, login credentials, or any sensitive account access. All we need is your public post/profile URL to deliver services safely and securely.

Policy Changes and Updates

This refund policy may be updated periodically to reflect changes in our services or legal requirements. Significant changes will be communicated to active customers via email. Continued use of GTR Socials services after policy updates constitutes acceptance of the revised terms.

Contact Information

For refund requests, service questions, or general inquiries:

  • 24/7 Live Support: Available through your GTR Socials dashboard
  • Skype: getsocials
  • Website: gtrsocials.com
  • Response Time: Typically within 1-3 hours, 24/7

We Value Your Feedback

If you're not satisfied with any aspect of our service, we genuinely want to hear from you. Your feedback helps us improve, and we'll work hard to earn your satisfaction.

While refund decisions ultimately rest with GTR Socials' discretion, we're committed to finding fair solutions that make you happy. Our success depends on your success, and we take that responsibility seriously.

Trusted by 35,000+ Satisfied Customers

Join thousands of businesses, influencers, and content creators who trust GTR Socials for safe, reliable social media growth services.

2.7M+
Comments Delivered
35K+
Happy Clients
10+
Years Experience